Where is AllBrands based?
AllBrands is based in Beitbridge, Zimbabwe.
Do you have a physical store?
No. AllBrands currently operates as an online store.
Do you offer delivery?
Yes. We offer free local delivery within Beitbridge.
Nationwide delivery is also available through courier or bus transport.
How long does nationwide delivery take?
Nationwide delivery generally takes between 5 and 7 days, depending on the delivery location and delivery method selected.
How much does nationwide delivery cost?
Nationwide delivery costs vary depending on your location, delivery method, package weight and number of items ordered.
Courier delivery to Harare, Bulawayo and Mutare is charged from R100 per kilogram.
Bus delivery starts from R85, depending on the destination and number of items ordered.
Please contact us on WhatsApp for bus-delivery pricing before placing your order.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available while online payment options are being finalised.
Can I order through WhatsApp?
Yes. Customers who prefer not to complete the full online checkout process can contact AllBrands through WhatsApp to place an order or enquire about a product.
How will I know when my order is on its way?
You will be contacted once your order has been prepared and sent out for delivery.
Can I return an item?
Return requests must be made within 24 hours of receiving your order.
Items must be unused, in their original condition, returned with the original packaging and have all tags attached.
Who pays for return delivery?
Return delivery costs are the responsibility of the customer and may vary depending on the delivery location and method used.
For local Beitbridge returns, collection may be arranged through our delivery drivers where possible.
Are all products on the website available?
Products shown on the website are available unless they are marked as sold out or unavailable.