Shipping policy

At AllBrands, we aim to provide convenient delivery options for customers in Beitbridge and selected locations across Zimbabwe.

Local Delivery — Beitbridge

Delivery within Beitbridge is free.

Local deliveries are handled through our internal delivery drivers.

The delivery timeframe for local Beitbridge orders will be confirmed with the customer after the order is placed.

Nationwide Delivery

Nationwide delivery is available through courier services or bus transport.

Nationwide delivery generally takes between 5 and 7 days, depending on the customer’s location, delivery method and courier or transport availability.

Courier Delivery Rates

Courier delivery to Harare, Bulawayo and Mutare is charged at R100 per kilogram.

Courier delivery charges are calculated according to the total package weight.

Bus Delivery Rates

Bus delivery is available to selected locations.

Harare

  • One item: R100
  • Three or more items: R165

Bulawayo

  • One item: R85
  • Three or more items: R165

Mutare

  • One item: R100
  • Three or more items: R165

For two-item bus orders, other locations, or special delivery requests, customers must contact AllBrands on WhatsApp to confirm the applicable delivery fee before placing an order.

Delivery Information

Customers are responsible for providing:

  • A correct delivery address or collection point
  • An active phone number
  • Accurate contact information
  • The preferred delivery method where applicable

AllBrands cannot be held responsible for delivery delays caused by incorrect customer information, customer unavailability, courier delays, transport delays, weather conditions, or circumstances outside of our reasonable control.

Delivery Notifications

Customers will be contacted once their order has been prepared and sent out for delivery.

Cash on Delivery

Cash on Delivery is available for eligible orders.

Customers selecting Cash on Delivery must provide accurate delivery details and ensure that payment is ready when the order is delivered.